Balancing knowledge management and competitive intelligence, initial insights

Scott Erickson, Ithaca College
Helen Rothberg, Marist College


This paper reports on a large-scale study of how industries balance knowledge development with knowledge protection. In particular, we look at specific industries and the competitive imperatives to increase knowledge assets (or not) and to conduct competitive intelligence activities (or not). This analysis is based on our previously established SPF framework, though we have developed new measures and a new database that more reliably establish industry conditions. The paper explains the different results seen in different industries by examining four markedly different SPF environments. Based on these different environments, we can begin to explore some of the possible explanations for the differences (characteristics of relevant knowledge, Value Chain insights, life cycle stage, etc.).