Intelligence in action: Strategically managing knowledge assets

G. Scott Erickson, Ithaca College
Helen N. Rothberg, Marist College


First book to combine financial results with proprietary benchmarking data and in-depth interviews with experienced knowledge practitioners. The resulting framework provides an inside- and outside-the-firm view of the risks and opportunities found in knowledge management and competitive intelligence. © G. Scott Erickson and Helen N. Rothberg 2012. Foreword