Title

Getting iTunes U at Ithaca College up and running!

Document Type

Conference Proceeding

Publication Date

12-22-2009

Abstract

iTunes U is a free service from Apple that allows for the easy organization and distribution of content through iTunes. In the spring of 2008, Ithaca College signed a contract with Apple and began the process of deploying iTunes U on campus. This paper describes Ithaca College's iTunes U project including information on the institutional need, the contract, the technical set-up, the implementation and the communication plan. Other important project components included getting community buy-in, identifying key content providers and stake-holders, establishing a pilot group and an internal site, developing the user support infrastructure and finally going live with public content and bringing the project out of its pilot phase. Communication and collaboration with the campus community were critical attributes of this project that led to a successfully implementation of this service. This paper lays-out our project plan and describes the successes and the challenges we faced in bringing iTunes U to the campus community. Copyright 2009 ACM.

Publication Name

SIGUCCS'09 - Proceedings of the 2009 ACM SIGUCCS Fall Conference

First Page

275

Last Page

281

DOI

10.1145/1629501.1629553

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