Title

National Values and Tipping Customs: A Replication and Extension

Document Type

Article

Publication Date

1-1-2004

Abstract

This study examines the relationships between national values and tipping customs in a sample of 45 nations. The results of the study conceptually replicate and extend the work of Lynn, Zinkhan and Harris (1993) by demonstrating for the first time that national values predict international differences in customary tip sizes as well as international differences in the number of tipped professions. They also indicate that customary tip sizes for different service professions are related to different values, suggesting that the important functions of tipping vary across service contexts. © 2004 International Council on Hotel, Restaurant and Institutional Education.

Publication Name

Journal of Hospitality and Tourism Research

Volume Number

28

First Page

356

Last Page

364

Issue Number

3

DOI

10.1177/1096348003256605

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