New Scheduling Models for the Workforce

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In this chapter, the movement toward newer models and alternative methods of scheduling is presented and discussed. Employee concern for more stability and better work-life balance continues to be voiced in the workplace, so organizations are searching for effective ways to meet this need. Surprisingly, organizations may overlook or underestimate their ability to use workforce analytics and data to predict the scheduling need. Some workforce scheduling needs have changed dramatically in recent years, yet many scheduling models remain the same. This chapter explores the impact of scheduling technology, and compiles leading practices for creating schedules that deliver better balance for employees and greater productivity for the organization. A WAM-Pro who stays current with new models knows that stable and balanced schedules have tangible, yet sometimes unseen benefits. The WAM-Pro's aim is to lift the veil and lead the way by showing how new strategies and practices can achieve the objectives of both employer and employee. © 2013 John Wiley & Sons, Inc. All rights reserved.

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Workforce Asset Management Book of Knowledge

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